Privacy Policy

Effective Date: 2023

At XRC (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, contact us, or use our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information:

We may collect personal information such as your name, contact details, address, email address, and other relevant information when you contact us, request a quote, or engage our services.

Payment Information:

If you make payments for our services, we may collect and process payment details, including credit card information, to facilitate transactions.

2. Website Usage Information

We may collect non-personal information, including your IP address, browser type, operating system, and other technical information when you visit our website.

3. Use of Information

We may use your information to provide the services you request, including contacting you, scheduling appointments, and delivering our roofing services.

Your information may be used to improve our services, customize your experience, and enhance customer support.

We may use your information for billing, accounting, and other administrative purposes.

We may send you promotional materials, newsletters, or updates about our services unless you opt out of receiving such communications.

We may use aggregated and anonymized data for statistical analysis, research, and marketing purposes.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your consent.

We may share your information with trusted third-party service providers who assist us in operating our business and delivering services to you.

We may disclose your information if required by law, in response to a valid legal request, or to protect our rights, property, or safety, or the rights, property, or safety of others.

In the event of a business merger, acquisition, or sale, your information may be transferred to the acquiring entity in accordance with applicable privacy laws.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

We use secure transmission methods when collecting and transmitting sensitive information.

However, please note that no method of data transmission or storage can be guaranteed as 100% secure, and we cannot guarantee the absolute security of your information.

6.Your Choices and Rights

You have the right to access, update, and correct your personal information. You may also request the deletion of your personal information unless we are required to retain it for legitimate business purposes or legal obligations.

You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the revised Privacy Policy on our website or by other means. Your continued use of our services after such modifications signifies your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below:

XRC, LLC

147 Parliament Loop, Suite 1001, Lake Mary, FL 32771

xrc@xrcfl.com